recycle mobile phones

Please follow these guidelines to ensure that your devices and batteries are packed properly before sending by post or courier:

  • Pack the mobile phones and accessories in strong outer packaging to prevent damage during transportation.
  • The devices must be secured against movement within the outer packaging and be packed to prevent accidental operation during transport.
  • Please leave batteries inside the handsets wherever possible. If a mobile phone battery is sent without a handset, the battery should be wrapped in bubble wrap or something similar to avoid short circuit.
  • Do not include any batteries that have been damaged or swollen.
  • The address label including the lithium battery warning and consignment label should be taped to the package for collection.

Maximum weight or number of devices per package:

  • No more than 2 mobile phone batteries outside of equipment
  • Maximum net weight of mobile phone batteries is 5kg
  • There should be no more than 70 mobile phones containing batteries or 25 tablets per box


“All I can say is that they were a pleasure to deal with, so streamlined and no hassles.…..highly recommend  this company.”
- Vicki Raguz, Procurement Manager, Metcash
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